Important Information
Policies
To help make your stay at SpringHill Suites by Marriott Des Moines West in West Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to support a structured and suite-focused stay.
At SpringHill Suites by Marriott Des Moines West West Des Moines, policies are structured to keep each suite stay organized and easy to manage.
- Check-in and Check-out
Check-in generally begins in the afternoon, while check-out is scheduled for late morning. Timing may vary depending on availability.
- Identification Requirements
Guests must present valid identification at check-in.
- Deposit Policy
A deposit or card authorization may be required upon arrival for incidental charges.
- Smoking Policy
Smoking is restricted to designated areas, with non-smoking suites available.
- Pet Policy
Pets may be allowed under certain conditions, depending on the booking.
- Cancellation Policy
Cancellation terms vary depending on the booking type and rate selected.